Frequently Asked Questions
Find answers to common questions about our products and services
Orders & Shipping
How do I place an order?
You can place an order by browsing our products, selecting the items you want, and clicking "Add to Cart". Then proceed to checkout, fill in your shipping details, and complete the payment.
What are the shipping charges?
Shipping is free on orders above ₹5000. For orders below ₹5000, shipping charges are calculated based on your location and product weight at checkout.
How long does delivery take?
Standard delivery takes 3-7 business days depending on your location. Express delivery options are available at checkout.
Payments
What payment methods do you accept?
We accept Credit/Debit Cards (Visa, MasterCard, RuPay), UPI (Google Pay, PhonePe, Paytm), Net Banking, and Cash on Delivery.
Is it safe to pay online?
Yes, we use secure payment gateways with 128-bit SSL encryption to protect your payment information.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy on most products. Items must be unused and in original packaging. Please check our Returns Policy page for detailed information.
How long does it take to get a refund?
Refunds are processed within 5-7 business days after we receive and inspect the returned item.
B2B & Bulk Orders
Do you offer bulk discounts?
Yes, we offer special pricing for bulk orders. Please contact our sales team at or use the Request Quote feature on our B2B products.
Do you provide GST invoices?
Yes, all B2B orders come with GST invoices. Our GST number is 09EEKP9202P1ZL.